- 13 October 2026 · 3 min read
Building a graph agent for a payment reminder
When one prompt is not enough, lay the call out as nodes and edges. A small worked example, and what the engine does with it.
- 12 October 2026 · 3 min read
Keeping card data out of transcripts
What the platform masks, when it masks it, and why you should still not rely on it alone.
- 11 October 2026 · 2 min read
Testing an agent without a phone
Four ways to exercise an agent before it dials anyone, from a scripted call to talking to it in a browser tab.
- 10 October 2026 · 2 min read
How the engine decides it is its turn to speak
End-of-turn timers, interruptions and echo, explained with the trade-offs each setting makes.
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